Tripleseat

Tripleseat

Hospitality

Concord, Massachusetts 9,135 followers

A catering and event management web-based platform for restaurants, hotels, and unique venues that will increase sales

About us

Tripleseat is a catering and event management web-based platform for restaurants, hotels, and unique venues that will increase sales and streamline the booking process. It is the first web-based system created by restaurant event planners for restaurant event planners. Tripleseat captures leads through the venue’s website and Facebook page and automatically uses that information to populate everything to facilitate the event manager’s job. It just takes a few clicks and it will build the client database tracking their history of bookings, generate all the documents needed at once, and change them all simultaneously, while also popping the information onto a web accessible calendar which displays it to be accessed anytime, anywhere Tripleseat has taken the restaurant business by storm, providing solutions and simplifying the event process from start to finish.

Website
http://www.tripleseat.com
Industry
Hospitality
Company size
201-500 employees
Headquarters
Concord, Massachusetts
Type
Privately Held
Founded
2009
Specialties
sales and event planning, sales management, Event Planning, and lead generation

Products

Locations

  • Primary

    300 Baker Ave

    Suite 205

    Concord, Massachusetts 01742, US

    Get directions

Employees at Tripleseat

Updates

  • View organization page for Tripleseat, graphic

    9,135 followers

    We are excited to announce the acquisition of Merri, a cutting-edge 3D floorplan and event design application for restaurants, hotels, unique venues, and event planners. This strategic acquisition will further enhance Tripleseat’s robust suite of tools, providing our customers with an all-in-one solution for seamless event planning and management. Jonathan Morse, CEO of Tripleseat, says, “We are thrilled to welcome Merri to the Tripleseat family. This acquisition represents a significant step forward in our mission to provide the hospitality industry with the most comprehensive and user-friendly event management solutions. Merri’s innovative technology aligns perfectly with our vision, and we are excited to bring these enhanced capabilities to our customers.” Randi Bushell, Founder of Merri, adds: "Joining forces with Tripleseat allows us to bring our advanced floorplan and event design tools to a broader audience. We share a common goal of simplifying and enhancing the event planning process, and we look forward to working together to achieve this." Learn more about the key benefits of the acquisition in the press release below. https://lnkd.in/euq8Fknk #eventindustry #eventmanagement #eventtech #hospitalityindustry #eventrevenue #eventprof

    Tripleseat Acquires 3D Floor Plan Provider, Merri, to Revolutionize Event Management & Planning

    Tripleseat Acquires 3D Floor Plan Provider, Merri, to Revolutionize Event Management & Planning

    prweb.com

  • View organization page for Tripleseat, graphic

    9,135 followers

    The Tripleseat team is here at the Texas Restaurant Association Show! Stop by our booth #821 before the end of the day to learn how Tripleseat can streamline every aspect of your restaurant's event management process, resulting in increased efficiency, event volume, and revenue. Unable to make it by the booth today? Schedule a future Tripleseat demo with our team at the link below. https://bit.ly/4beUgKh #TRAS #TexasRestaurantShow #eventindustry #restaurantindustry #hospitalityindustry #eventmanagement #eventmanager

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  • View organization page for Tripleseat, graphic

    9,135 followers

    Do you want to make the private event or large party booking experience even easier for your customers? Check out TripleseatDirect! Congrats to our latest TripleseatDirect customer, Glowbal Restaurant Group, who is now set up to bring in event business around the clock. Be sure to check out Glowbal Restaurant for any private dining needs in Vancouver. You will be able to select your date, time, room, and menu in minutes! Learn more about TripleseatDirect at the link below. https://lnkd.in/ehku9ums #eventindustry #eventrevenue #groupbooking #restaurantindustry #hospitalityindustry

    View profile for Layla Cowley, graphic

    Event Sales Manager

    Introducing DIRECT EVENT BOOKINGS at Glowbal Restaurant! 🌟 We're excited to offer a seamless booking experience with TripleseatDirect. If you've enjoyed an event at Glowbal or have been planning to host one, now you can easily request group bookings directly through our website. With TripleseatDirect, you can pick your room, timing, and menu in just a few clicks. Say goodbye to the back-and-forth and hello to instant booking! Whether it's a private event or large party reservation, our platform ensures a smooth and efficient process from start to finish. CLICK HERE TO BOOK: https://lnkd.in/gW_5Sir7 Tripleseat Glowbal Restaurant Group #VancouverEvents #CorporateEvents

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  • View organization page for Tripleseat, graphic

    9,135 followers

    If you are still accepting credit card information over the phone or waiting on handwritten checks for event deposits and payments, it is time to talk to your manager or the restaurant owner about upgrading to a modern credit card processing platform. Event planners want a seamless experience throughout the event booking process. Whether it's finding event packages on the restaurant's website, filling out a lead form, or paying for the event, the process must be straightforward, or they will take their business elsewhere. By using a credit card processing platform, event planners and clients can make payments in minutes. Events and private dining are unique in that they usually involve several charges, including an initial deposit and final charges once the event is over. Accepting online payments will help the restaurant receive the final payments faster, improve the accuracy that comes with using technology over manual entry, increase security through using a PCI-compliant system, and provide data insights to track sales patterns and customer behavior. As a restaurant already using Tripleseat to manage your event program, here's why you should consider Tripleseat PartyPay as your credit card processing platform: - PartyPay is specifically designed for the restaurant industry, meaning its tailored for handling deposits, final payments, and refunds for events and large parties. - PartyPay works alongside your existing Tripleseat software, creating a frictionless event management system. A centralized dashboard provides you with daily transaction overviews as well as a way to dive deeper into data. - PartyPay offers flexible payment options, allowing customers to pay via credit card or ACH, increasing convenience. - PartyPay has superior customer service powered by the award-winning Tripleseat support team. Click the link below to learn more about how using a modern credit card processing platform like PartyPay can change the game for event management at your restaurant. https://bit.ly/3S1C0xw #restaurantindustry #eventindustry #eventsales #eventmanagement #eventprof #hospitalityindustry

    Convince Your Boss to Use Mobile Credit Card Processing for your Restaurant

    Convince Your Boss to Use Mobile Credit Card Processing for your Restaurant

    https://tripleseat.com

  • View organization page for Tripleseat, graphic

    9,135 followers

    According to a recent research study we conducted in partnership with KAM Insight, 60% of UK hospitality operators say large bookings and events are important to their business. Private events can make a real difference to a hospitality business by bringing in an entirely new revenue stream. When a hospitality business has a thriving event program, there will be new tasks to manage every day - answering enquiries in a timely manner, planning menus with clients, communicating with internal team members, and collecting online payments, to name a few items. Event management software helps streamline every aspect of the planning process so that communications, event calendars, and event details can be found in one central location. When all of these processes are streamlined, businesses can handle more events at one time, ultimately bringing in maximum revenue. The data from KAM shows that 34% of restaurants still do not utilize software to manage their large bookings and events, a statistic that grows to 39% for pubs. If you are an operator who finds yourself in this category, consider the revenue opportunity that could come from having better systems in place. As the busy summer event season approaches, think about how much better prepared you could have been to capture new business had you been using event management software from the start. Tripleseat could be just the event management solution you have been missing. We put together a roundup of all the significant data points from our study with KAM about the power of events and the features successful operators rely on to streamline the event management process. Check out our Ultimate Event Management Guide at the link below. https://bit.ly/3VUqcQ0 #ukevents #ukhospitality #londonevents #londonhospitality #ukeventindustry

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  • View organization page for Tripleseat, graphic

    9,135 followers

    The floor plan design at your restaurant can make or break the private event experience. Don’t simply throw some tables around and call it a day. There is an art and science to optimizing any space for the smooth flow of restaurant operations, showcasing the venue in its best light, and creating an ideal guest experience. A floor plan design that has been intentionally thought through will keep guests enjoying themselves all throughout the event. What elements should restaurants consider when designing a floor plan? When creating a floor plan, consider how the space can be designed to optimize the flow of guests across rooms or event activations, maximize seats while allowing breathing room, create cozy nooks for a sense of privacy or exclusivity, and accentuate the small details, like linens or color schemes, that go a long way. How can these plans be put into action? Mapping out the ideal floor plan has never been easier with the help of a floorplanning tool like Tripleseat Floorplans. Tripleseat Floorplans is an intuitive and collaborative event diagramming tool that can help an event manager outline and visualize every element of the space by building 2D and 3D models. Simply drag and drop items from your restaurant inventory onto a blank canvas or work from previously successful floor plans to bring the vision to life. Take the guessing out of the planning process and create a floor plan that encompasses all the elements of a winning restaurant floor plan design. Check out our post below, where we dive into the rest of our tips for creating a winning restaurant floor plan design and how Tripleseat Floorplans can facilitate the design process. https://lnkd.in/e4jrYF5b #eventindustry #eventmanagement #restaurantdesign #restaurantindustry #eventsales #eventevenue #privatediningroom

    Tips for a Winning Restaurant Floor Plan Design to Sell More Events

    Tips for a Winning Restaurant Floor Plan Design to Sell More Events

    https://tripleseat.com

  • View organization page for Tripleseat, graphic

    9,135 followers

    Tripleseat is hiring! Are you passionate about technology and the hospitality industry? We may have the perfect opportunity for you. We are currently hiring for roles on our sales and marketing teams, including: - Corporate Event Manager - Sales Training Manager - Account Executive Learn more about the positions, benefits, and application process at the link below. https://bit.ly/49Ch33d #tripleseat #techcareers #bostontech #bostoncareers #hiring

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  • View organization page for Tripleseat, graphic

    9,135 followers

    Are you looking to bring additional revenue to your brewery? It's time to implement a private event program and push social and corporate event business. Breweries make for incredible event venues - from the relaxed atmosphere to the opportunity for experiences like craft beer tastings or tours and the unique spaces within taprooms, beer halls, or biergartens - brewery events can truly be memorable. Allagash Brewing Company, a Tripleseat customer located in Portland, Maine, does a spectacular job leveraging its spaces and creating offerings that entice groups to celebrate life milestones at the brewery. Allagash began by hosting just beer tastings in the taproom space back in 2017, but then transitioned into also offering private events in event spaces adjacent to the taproom in the fall of 2023. The transition to offering private events has been a success, and guests can experience Allagash in more ways than ever before. Learn more about Allagash's private event business, strategies for building a brewery event program, and how Tripleseat can be the tool to assist in the brewery event management process in the post below. https://bit.ly/3zwTE5u #brewery #breweryindustry #breweryevents #breweryrevenue #beerindustry #eventindustry #eventrevenue #hospitalityindustry

    Driving Brewery Revenue: How to Captivate Customers with Events

    Driving Brewery Revenue: How to Captivate Customers with Events

    https://tripleseat.com

  • View organization page for Tripleseat, graphic

    9,135 followers

    Thank you to all of our Tripleseat customers in Washington, D.C., who joined us for Tripleseat University Classroom and Party People yesterday! We had a packed house at the historic National Union Building as we covered how to customize Tripleseat to fit your exact business needs, in-depth reporting, new features, and more. After TSU Classroom, we mingled over drinks and light bites during our Party People networking event. Shout out to everyone who attended! We truly enjoyed hearing more about each of your event businesses. Are we coming to your city soon? Nashville, Chicago, and Seattle are up next! Check out our full events calendar below. https://lnkd.in/ebbhJDVB #eventindustry #hospitalityindustry #eventprof #eventcommunity #eventmanagers #eventmanagement

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Funding

Tripleseat 5 total rounds

Last Round

Private equity
See more info on crunchbase