“When I’m looking for something new, something different... I’m approaching a complex system or process and looking to make it simpler, better, more efficient for my customers—that’s when I call Think.” Innovation in heavily regulated industries, like pharma, isn’t easy. We’ve worked with pharmaceutical companies to solve their complex challenges while staying compliant and delivering a digital experience that exceeds their customers’ expectations. Check out our latest client story. 💭 #ClientStories #CX #Pharma #RegulatedIndustries
Think Company
Design Services
Philadelphia, PA 15,414 followers
A UX design & development consultancy that works in highly-regulated markets, building world-class digital experiences.
About us
Think Company is an award-winning experience design and development consultancy. Our team understands highly-regulated and complex markets, shapes solutions using data, and has a proven track record for building world-class digital experiences at scale. Come think with us!
- Website
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http://www.thinkcompany.com
External link for Think Company
- Industry
- Design Services
- Company size
- 51-200 employees
- Headquarters
- Philadelphia, PA
- Type
- Privately Held
- Founded
- 2007
- Specialties
- Research, Experience Design, Software Development, Content Strategy, Strategy & Visioning, Design Systems, Full Experience & Service Design, and Digital Application & Product Design
Locations
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Primary
Get directions
1315 Walnut Street, Second Floor
Philadelphia, PA 19107, US
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Get directions
201 Fayette Street
Floors 2 & 3
Conshohocken, Pennsylvania 19428, US
Employees at Think Company
Updates
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Explore how pharmaceutical companies can use AI to optimize operations—from R&D to HCP communications—while complying with strict industry regulations. Check out our blog post, highlighting the importance of strict oversight and robust compliance to ensure AI applications uphold patient safety and legal standards. 💭 #AIinPharma #Pharma #UserExperience #Pharmaceuticals #AI
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Calling all pharmaceutical organizations! Not seeing the results you expected from your marketing efforts? Our experts are sharing how UX design plays a key role in your omnichannel strategy by creating a seamless experience for healthcare professionals. Check out the blog post 👉 https://hubs.la/Q02vYGhK0 #PharmaMarketing #UXForPharma #UserExperience #HCPEngagement
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We recently hosted Collective Success Network for their roundtable with local business leaders. CSN is a Philadelphia-based nonprofit organization that supports first-generation and/or low-income college students. We were happy to help the team synthesize important survey data efficiently. 💭
As a Philadelphia-based nonprofit organization supporting first-generation and/or low-income (FGLI) college students, Collective Success Network (CSN) is deeply grateful to Russ Starke, CEO Think Company, for hosting our second #roundtable convening with local business leaders. We met in a beautiful and comfortable space at Think Company that inspired open and #creativethinking. Russ did an amazing job walking us through the process of how to use #AI to synthesize common themes from a recent survey of Philadelphia-area #HRleaders who described their challenges in #hiring, developing and retaining #firstgeneration and/or #lowincome (#FGLI) talent and their suggestions for how CSN can help them even more. The survey responses were free-form and would have been difficult and time-consuming to sort through and consolidate. Using a careful training and quality checking process overseen by Russ, the AI-assisted output provided a solid overview of strengths and opportunities for CSN to review at our upcoming strategic retreat. Thanks Russ! We were fortunate to also have Morgan Berman of Life Science Cares Philadelphia join as part of the discussion group. As a true “tech geek”, Morgan was able to share her experiences and practical tips for how students and a nonprofit can use AI effectively and avoid pitfalls. Thank you Morgan for your enthusiastic participation and engagement in our second business roundtable! We’re fortunate to have learned about Life Science Cares and their impactful work helping students through Project Onramp. While FGLI students have abundant grit, are multi-talented and are from diverse backgrounds, they typically lack social capital, polished professional skills and awareness of career-enabling opportunities. This is where CSN helps to level the playing field by preparing Philadelphia area FGLI talent with #jobreadiness skills, professional networks and connection to local employers through programs like Project OnRamp. When a FGLI student gets matched to a high-quality, paid summer internship, it can be life-changing by opening doors of opportunity for their career journey. We were excited to partner with Life Sciences Cares earlier this year to place underserved students in meaningful #summerinternships aligned with their career interests. In addition to helping FGLI students jump start their careers, Project Onramp also helps employers who want to find and cultivate #diversetalent. We look forward to continuing to partner with Life Science Cares to get more FGLI students paid experiences that will broaden their career options.
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For telecom and cable operators, the MVNO model represents a path to growth, but activation complexities can create friction. Focusing on a user-friendly activation process can reduce churn and increase satisfaction. Learn how to create the smooth self-service activation process that your customers expect. Strategies in the blog post 👉 https://hubs.ly/Q02yFt4_0 #MVNO #Telecom #MobileActivation #ServiceDesign
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We're thrilled to be named a Clutch Champion for Global Leaders in Product Design! This award recognizes our commitment to exceeding client expectations and delivering top-notch design solutions. 🏆 Read the news story and check out our Clutch profile to hear what our clients have to say. 💭 #ClutchCo #ClutchGlobal #ProductDesign Clutch
Clutch names Think Company a Global Clutch Champion for product design in 2024
https://www.thinkcompany.com
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While truck rolls may be necessary for some telecom installations, they can be costly. But don't worry; there are service design strategies that can help improve profitability while increasing customer loyalty. From robust self-serve activation systems to equipping technicians for first-time fixes, every step counts. Learn about CX practices that will help you stay competitive, streamline your operations, and boost profitability. Check out our latest blog post. 👉 https://hubs.la/Q02CJmVJ0 #CX #EX #Telecom #TruckRolls
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Is your team ready to move into the era of AI-assisted design? A robust design system provides critical structure and guidelines for both human and AI-generated design. Like generative AI for content planning, the outputs are only as good as the data and guidelines you put in. Learn how investing in your design system now, will give you a leg up in the future. 💭 #AI #DesignSystems #Design #GenerativeAI
Why design systems are essential for the future of AI-assisted design
https://www.thinkcompany.com
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Building a digital-forward strategy in the pharmaceutical industry has its challenges, but there’s a proven path to overcoming them. Our latest e-book provides practical steps for engaging HCPs, overcoming regulatory challenges, and leveraging UX best practices and content strategy to build better HCP experiences. Download the e-book to learn how to elevate your digital pharma experiences and drive success. 💭 #Pharma #HCPEngagement #EBook #Omnichannel
Building a successful omnichannel digital strategy for HCPs
https://www.thinkcompany.com
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A successful #Config2024 is in the books! 💙 What was your favorite part or takeaway? 💭 Figma #Config #Figma #UX #ThinkCompany
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