Time is running out to secure your spot for our exclusive webinar: "How CX Leaders Can Go Beyond the Hype and Start Driving Real Value with GenAI." In this session, we’ll delve into how #GenAI can revolutionize your CX strategy. From practical data preparation tips to strategies for avoiding AI pitfalls, this webinar will be packed with actionable insights. Don't miss it! Register here 👉 https://ow.ly/wbwf50SqvkC
Quiq
Software Development
Bozeman, MT 19,631 followers
Powering conversations between consumers and businesses.
About us
Quiq is a leading technology company based in Bozeman, Montana that makes it easy for people to have a conversation with a company. Do you ever wish you could just text message a company for help instead of having to call or email? Us too! That’s exactly why Quiq was founded. Founded in 2015, Quiq enables conversations between brands and their customers via messaging across SMS, Facebook Messenger, Apple Business Chat, Google Business Messenger, and dozens of other platforms. More than 100 companies, including HBO, Volvo, IHG Hotels & Resorts, Lane Bryant, and Bob's Discount Furniture, trust Quiq to connect them to their customers via messaging. Our team has deep roots in CS and CX, and big plans to transform the space. And, these plans include you! We look forward to meeting you and growing Quiq together.
- Website
-
https://quiq.com
External link for Quiq
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Bozeman, MT
- Type
- Privately Held
- Founded
- 2015
- Specialties
- Mobile, Kik, Text-enable business numbers, and live chat support
Products
![Click here to view Conversational AI Engine]()
Conversational AI Engine
Conversational AI Software
Are you looking to solve inconsistent communication with your customers? Are you having trouble hiring and retaining support agents? Or perhaps you need to drive higher order value and conversion rates on your website while offering your customers better experiences? Quiq’s Conversational AI Platform helps you resolve these critical business issues—and take performance to a whole new level.
Locations
-
Primary
Get directions
22 South Grand Avenue
Bozeman, MT 59715, US
Employees at Quiq
Updates
-
Think your CX data isn’t good enough for GenAI? Think again! Uncover the truth behind the most common AI and data myths holding CX leaders back. Read the article here: https://ow.ly/BIi950S9Vo3 #GenAI #GenerativeAI #AIMisconceptions #Data #CX
Is Your CX Data Good Enough for GenAI? Exposing Common AI Misconceptions (Part One)
https://quiq.com
-
ICYMI the "Safe & secure enterprise CX in the age of AI" webinar hosted by the Conversation Design Institute with Quiq's Thomas Kuruvilla and John Anderson, you can watch the recording here 👉 https://ow.ly/IOm350RNKGo #AI #AIsecurity #AIsafety
Safe & secure enterprise CX in the age of AI
-
We’re thrilled that our #AI Assistant is a #UCAwards24 finalist for Best Use of AI! We’re up against some remarkable #tech at Zoom, Webex, RingCentral, and AudioCodes. It is often said: “You are the company you keep.” So we’ll take it. Congrats to all of the finalists! #AIforCX #CX
Meet the finalists in the Best Use of AI category at UC Awards 2024! 🤖 This category recognises vendors that are using AI technology to further enhance the communication and collaboration experience. The finalists are: 🏆 AudioCodes 🏆 RingCentral 🏆 Webex by Cisco 🏆 Zoom 🏆 Quiq Congratulations! The winner of the Best Use of AI award will be announced on July 25 from 11 AM EST / 4 PM BST. Learn more 👉 https://lnkd.in/eT4UeCY2 #UCAwards24
-
Data privacy remains a top priority at the intersection of AI and customer experience. Our latest piece explains how we use advanced techniques like prompt engineering and retrieval augmented generation to improve model performance without compromising your information. 👉 https://lnkd.in/g3QMTy5t This is a must-read for CX leaders who want to leverage cutting-edge technologies, but face lingering doubts about data security and privacy. #CustomerExperience #DataSecurity #Privacy
Does Quiq Train Models on Your Data? No (And Here’s Why.)
https://quiq.com
-
Calling all #CX and #CustomerService leaders! 📣 Mark your calendars for July 25th at 9 AM PST / 12 PM EST. Join Max Fortis, Natalie Vargas-Nedvetsky and Nora Radtke for an insightful webinar where we’ll walk through the specific steps that leaders like you are taking to conquer uncertainties and drive tangible business value with next-gen AI. Register here 👉 https://ow.ly/lrAR50SqvfI or using the LinkedIn form.
This content isn’t available here
Access this content and more in the LinkedIn app
-
As a #CX leader, you face the unique challenge of balancing innovation with practical, resource-efficient solutions. Our upcoming webinar is designed to help you navigate the complexities of integrating GenAI into your CX strategy. Register now: https://ow.ly/lrAR50SqvfI Here’s what you’ll gain from attending: 🧠 Practical tips for preparing your data for GenAI 🔎 Insights into preventing common pitfalls, such as hallucinations 🤝 Effective collaboration strategies with your technical team See you there!
How CX Leaders Can Go Beyond the Hype and Start Driving Real Value with GenAI
https://quiq.com
-
Are you maximizing the potential of AI in your contact center? Our latest article dives into practical ways AI is transforming agent performance. From fostering collaboration to managing workflows and prioritizing tickets with data-driven insights, learn how AI can elevate your team's productivity and effectiveness. This is a must-read for contact center managers and operations leaders looking to leverage technology to ensure everyone is doing their best. #CustomerService #AITransformation https://ow.ly/RMrE50RojHT
5 Tips for Coaching Your Contact Center Agents to Work with AI
https://quiq.com
-
📢 Calling all CX leaders! Struggling to integrate generative AI into your strategy? Our new e-book tackles the biggest misconceptions and provides actionable insights. Don't let fear hold you back—download your guide now 👉 https://ow.ly/Hn0g50S9Yu6 #CustomerExperience #GenAI #Leadership #BusinessStrategy #TechInnovation
Two Truths and a Lie: Breaking Down the Major GenAI Misconceptions Holding CX Leaders Back
https://quiq.com
-
Should data security concerns get in the way of CX leaders adopting GenAI? It’s time to separate the facts about GenAI data leaks from fiction. Read the article: https://ow.ly/VGXg50SlkEl #GenerativeAI #Security #AISafety #DataSafety #CX
Does GenAI Leak Your Sensitive Data? Exposing Common AI Misconceptions (Part Three)
https://quiq.com