Step one in the patient journey: online research 💻🏥 Now more than ever individuals are starting their care journeys online. They're relying on reviews and online sources to make care decisions before they even set foot in an organization. Individuals want to be sure they can trust a brand before selecting their care. 🔎 Discover how your organization can use market insights to influence patient experience, acquisition, and retention with Pranav Desai, our SVP and GM, Consumer Experience: https://lnkd.in/g3JhDpNH
Press Ganey
Hospitals and Health Care
South Bend, IN 71,042 followers
Putting Human Experience at the heart of healthcare
About us
Introducing Human Experience (HX) healthcare, from the pioneers of healthcare transformation. Our powerful HX platform breaks down silos between patient, member, and employee experience—translating data into human stories that fuel action and drive improvement across the continuum of care. Our groundbreaking technology meets the world’s leading experts to solve your biggest problems in better and bolder ways. Press Ganey is the leading partner to healthcare providers and health plans improving the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Our Human Experience (HX) platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure the care journey is safe, equitable, and patient-centered. We are the trusted partner to 41,000+ healthcare provider organizations globally and 85% of health plans in the United States. Our innovative team members are located at our offices in Boston, Chicago, South Bend, Baltimore, Charlotte, and Provo, as well as at a number of offsite locations for associates in specific positions. For more information, visit: www.pressganey.com https://twitter.com/PressGaney https://www.youtube.com/@PressGaneyLLC
- Website
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http://www.pressganey.com
External link for Press Ganey
- Industry
- Hospitals and Health Care
- Company size
- 1,001-5,000 employees
- Headquarters
- South Bend, IN
- Type
- Privately Held
- Founded
- 1985
- Specialties
- health care, physician engagement, employee engagement, quality improvement, HCAHPS, patient flow, CGCAHPS, consulting, HHCAHPS, core measures, clinical resource management, data analytics, patient experience, value-based purchasing, safety, transformation, consumerism, member experience, health plans, and healthcare consumerism
Locations
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Primary
1173 Ignition Drive
South Bend, IN 46601, US
Employees at Press Ganey
Updates
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Get ready to know your patients like never before when you download our "Patient Experience in 2024" report. Understand points of friction in the patient journey, identify patient expectations, and discover the problems and priorities to focus on in your #PX strategy. Want more from our report? Walk through key insights with #PX and #data experts Chrissy Daniels, MS and Deirdre Mylod, PhD in our upcoming webinar 🔗 https://lnkd.in/giUByX9v
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Our #HXSeminarSeries has one more stop this summer in San Diego, CA 😎 🌊. We'll be diving into the latest #PX and #CX trends in healthcare today. But we don't just talk about the issues—we collaborate with our partners, clients, and industry experts during interactive workshops to develop impactful solutions. Learn more about our jam-packed agenda: https://lnkd.in/dckx5E4s
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One of our strengths has always been helping the people who heal. Now, with 63% of physicians exhibiting signs of burnout post-pandemic, it's crucial now more than ever to provide them with support, resources, and strategies for well-being. Attend our next webinar to see how our yearlong collaboration with Catholic Health improved clinician well-being and resilience at their organization ➡️ https://lnkd.in/gxv5pm7W
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The healthcare industry is complex, but fostering communication between your care teams doesn’t have to be. We know communication is essential for #HROs and impacts both employee and patient experiences. So how do we make sure teams are focused, engaged, and cross-check work every time? Find the answer in our latest blog by gail avigne and Ingrid Summers, MHS ➡ https://lnkd.in/ggvfqyK4
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What if there was a way to monitor and improve nursing quality right at your fingertips? And what if we told you this already exists and we partnered with leading nursing organizations like the ANA and AAACN to bring it to you. Our National Database of Nursing Quality Indicators (NDNQI) is the the oldest and largest comprehensive nurse-sensitive indicators platform that collects and analyzes nursing data in both acute and ambulatory care settings. 💡 Want to learn how to harness the power of our NDNQI? Read our latest guide and reach out to our team today! https://lnkd.in/gFaAppnC
Your comprehensive guide to the Press Ganey National Database of Nursing Quality Indicators (NDNQI)
info.pressganey.com
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📢 Last chance to register! 🚨 Improve patient safety by exploring the Safety-II mindset with our panel of safety and reliability experts. Learn more below ⬇
When it comes to safety, how do we make sure things go right? One way is embracing the Safety-II approach, which transforms your understanding of everyday performance and drive improvements in patient safety. In our upcoming webinar, our panel of safety and reliability experts will cover: 🔍 Defining Safety-II and its principles 🏥 Utilizing Safety-II to enhance patient safety 📝 Applying Safety-II tactics to root cause analysis 📆 Save your spot today: https://lnkd.in/gpuSaaEd
High Reliability Learning Series: Safety II: When Things Go Right
pressganey.com
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Press Ganey reposted this
🌟📽️ We’re excited to bring our mission, vision, and values to life! Explore how we’re solving complex problems, bringing a new way to measure and improve the human experience across healthcare and commercial spaces. Check out how our #HX platform breaks down silos between experiences—translating data into human stories. Stay tuned—we've got some exciting big plans on the horizon that you won't want to miss! 😉
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We’re not just about the data, but the insights too. We know that to truly transform healthcare it’s about bringing both to the table. That’s what we’re doing at the 2024 AHA Leadership Summit. Our very own Chief Administrative Officer Nell Wood Buhlman will be leading a workshop on the future of patient safety alongside industry experts Chris DeRienzo, MD, MPP, Steve Diaz, and Oren Guttman MD, MBA. Join us at the #AHASummit to exchange innovative ideas, witness the early successes of the Patient Safety Initiative, and shape the future direction of patient safety initiatives in collaboration with peers. 📆 Will we see you there? American Hospital Association ➡ https://lnkd.in/gUkBwJ7V
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🎉 A big congratulations is in order for our Chief Safety and Transformation Officer Tejal Gandhi, MD, MPH, CPPS, who is one of Becker's Healthcare’s patient safety experts to know in 2024! Tejal inspires equitable change and leads national initiatives that transform both patient and workforce safety. We’re proud to have healthcare leaders like Tejal whose leadership creates opportunities for health organizations to be more reliable, transparent, equitable, and safe. Please join us in celebrating leaders like Tejal!