🔍 Ever Wondered What Really Drives Customer Loyalty? Let's face it: Understanding customer engagement can sometimes feel like trying to crack a secret code. But it doesn't have to be that way. Our latest article on Paylode.com breaks down the key metrics you need to focus on to truly connect with your audience. From measuring Customer Lifetime Value (CLV) to tracking Net Promoter Score (NPS), we dive deep into the numbers that matter. Plus, we share practical tips on how to use these insights to enhance your customer engagement strategies. Ready to turn data into action? Check out the full article to discover how you can boost loyalty and satisfaction in your business. 👉 Read the full article https://lnkd.in/edC_Qnzj #CustomerEngagement #Metrics #BusinessGrowth #Paylode
About us
Follow our page to get deep insights into customer engagement, behavior, loyalty, and of course – perks programs. A Paylode perks program increases conversion, retention, engagement, satisfaction, and ultimately, long-term customer happiness. Plus, unlock a brand-new revenue stream for your business. Bring immense value and delight to your customers at the moment they need it most. Paylode is the customer perks platform for growing companies. Easily build, launch, and promote a perks program in a fraction of the time and cost it takes to do it yourself. Paylode is like having an entire partnership team in your corner. We vet hundreds of offers and provide the no-code tools to save you hundreds of hours and thousands in partnership management overhead.
- Website
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https://paylode.com/
External link for Paylode
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Miami, FL
- Type
- Privately Held
- Founded
- 2020
- Specialties
- Customer Loyalty, Perks, Partnerships, Customer engagement, Customer rewards, Customer incentives, Retention, Customer perks, Perks platform, Partnerships, Affiliate, Perks program, Influence customer behavior, Boost conversion, and Resident perks
Locations
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Primary
Miami, FL, US
Employees at Paylode
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John Jurjevic
Sales
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Mikhail Naumov
Founder & CEO, Paylode. Tech Entrepreneur.
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Zach Holmes
VP of Commercial | Operator | Driving Revenue Growth | Sales, Marketing, Partnerships, and Client Services Leader
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Matthew Hardesty
Product leader specializing in growth-stage startups | Devoted dad
Updates
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We're #hiring a new Account Manager (Part Time) in United States. Apply today or share this post with your network.
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We're in Forbes this week! 🎉 But first, a little context... In many industries, when a customer buys your product or service, they then have to solve for a handful of "new problems" they didn't have before. 🏠 Rented a new apartment? Nice. Now you need rent insurance, a moving truck, furniture, and appliances. 🐶 Adopted a new puppy? Great! Time to find a vet, pet insurance, food, and toys. 🚘 Bought a new car? Congrats. You’ll need car insurance, parking, charging/gas, and accessories. It's essential to consider your customers' needs beyond your core offering. What secondary and tertiary needs arise after their purchase? Imagine your brand proactively solving for these complementary needs with a curated collection of pre-negotiated perks from vetted partners. You help your customers save money, time, and effort while cementing their appreciation, loyalty, and trust. Paylode is here to help. Here's a great recap of this dynamic from our friend, • Shep Hyken, a true customer advocate and CX industry expert https://lnkd.in/ef2bBGsJ #CX #Loyalty #CustomerExperience #Perks #Rewards
Beyond The Sale: How Businesses Can Create Long-Term Customer Loyalty
social-www.forbes.com
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Paylode reposted this
When we started Paylode to help companies launch & manage amazing perks programs, we were in for a ton of surprising discoveries. For example, while we initially focused on the real estate vertical, very quickly we started getting a ton of inbound interest from insurance companies that needed ways to better engage and reward their prospects and policyholders. Today, insurance is our fastest growing vertical, and we're excited to be powering Perks & Engagement Programs for 7 of the top-25 insurance carriers in North America, helping millions of customers save time and money on complementary products and services they need every day. However, running perks programs for insurance is no walk in the park. We work closely with legal counsel and industry regulators to ensure that our programs are aligned with regulatory guidance and strictly adhere to industry compliance models published by the National Association of Insurance Commissioners (NAIC). If you work at or run an insurance company (i.e. carrier, insurtech, brokerage, AOR, etc), and would like to learn about the benefits of launching an industry-compliant perks program, we have two options for you: 1. Take a look at our brief guide: https://lnkd.in/erft4RA2 2. Message us on LinkedIn, or connect with one of our advisors through https://lnkd.in/efvMYSs6 #insurance #insurtech #loyalty #retention
A Practical Guide to Perks & Engagement Programs in the Insurance Industry
paylode.com
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When we started Paylode to help companies launch & manage amazing perks programs, we were in for a ton of surprising discoveries. For example, while we initially focused on the real estate vertical, very quickly we started getting a ton of inbound interest from insurance companies that needed ways to better engage and reward their prospects and policyholders. Today, insurance is our fastest growing vertical, and we're excited to be powering Perks & Engagement Programs for 7 of the top-25 insurance carriers in North America, helping millions of customers save time and money on complementary products and services they need every day. However, running perks programs for insurance is no walk in the park. We work closely with legal counsel and industry regulators to ensure that our programs are aligned with regulatory guidance and strictly adhere to industry compliance models published by the National Association of Insurance Commissioners (NAIC). If you work at or run an insurance company (i.e. carrier, insurtech, brokerage, AOR, etc), and would like to learn about the benefits of launching an industry-compliant perks program, we have two options for you: 1. Take a look at our brief guide: https://lnkd.in/erft4RA2 2. Message us on LinkedIn, or connect with one of our advisors through https://lnkd.in/efvMYSs6 #insurance #insurtech #loyalty #retention
A Practical Guide to Perks & Engagement Programs in the Insurance Industry
paylode.com
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We built Paylode to help businesses of all sizes bring immediate value to their customers, beyond their core product/service, with the best Perks & Engagement programs on the internet. Our clients leverage Perks to reward desirable actions, which in turn drive core business KPIs (i.e. retention, renewals, LTV, repeat purchase, etc). 📈 Our friend, • Shep Hyken, a leading CX expert recently put us through the ringer on how exactly we make this happen. Tune in for a quick podcast on Shep's Amazing Business Radio below. 🙌
Customer Service and Customer Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
“We live in an incentives-driven economy. If you want your customers to take action, think about what’s in it for them.” Do you need some fresh ideas on how to engage and incentivize your customers? Mikhail Naumov, founder, and CEO of Paylode on Amazing Business Radio, will open your eyes to a whole new world of possibilities. By offering customers something outside of, but related to, your typical value proposition, you uplift their experience. Every interaction with a customer is a chance to provide value. Businesses can take advantage of these opportunities by offering complimentary perks or rewards to engage, motivate, and reward customers for specific desirable actions. Plus, Shep and Mikhail discuss how companies in the B2B and B2C industries can best utilize customer perks and rewards. Tune in! https://lnkd.in/g3T79Jdj #customerloyalty #customerservice #CX
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June marks the start of summer and a pivotal time for Gen Z graduates stepping into independence. They're renting their first homes and looking for insurance products tailored to their needs. Discover how offering relevant perks can help you retain Gen Z policyholders in 2024. Learn more in our latest blog post! https://lnkd.in/eCCHCSCS
Retaining Gen Z Insurance Customers in 2024
paylode.com
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Paylode | LinkedIn
linkedin.com
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It's a beautiful day for a run! Or a jog, or a walk, or chasing after the dog chasing after a squirrel. Welcome Marathon Sports to the Paylode marketplace 👟 🏃♀️
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Wouldn't dating be a lot less... well - exhausting - if you knew what you were getting into? A way to avoid the landmines that make the whole dating process tiring in the first place? Well now you can, and get rewarded for it. 🤝 We're so excited to announce that we're working with the amazing Nicole Drew and the Rater, Inc. team to bring perks to users of the anti-catfishing dating app. Rater users will be rewarded with all sorts of relevant, valuable, and exclusive offers for taking actions like signing up for the app and rating. #partnerships #raterdate #rateyourdate #seriouslydoit #datingperks https://lnkd.in/eYmMetpV
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