As businesses evolve, so must your approach to customer experiences. What’s your top priority in enhancing how customers interact with your brand?
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Horizontal Digital is an experience forward consultancy that invests in understanding the needs, wants and ambitions of customers through the data they provide — data that is unlocked across every digital experience and engagement. We use this data to meet customers in the right moment, at the right time, on the right channel. And we amplify these moments with precise strategies, technologies and creative approaches to maximize their value. Founded in 2003, we are a certified Minority Business Enterprise that proudly invests in diversity and growth of our in-house talent as well as our local communities through charitable and on-site volunteer efforts. Horizontal Digital is headquartered in Minneapolis, MN. Additional U.S. offices are in Denver, Dallas and Indianapolis, with a global presence in Dubai; U.A.E.; Bengaluru, Vadodara and Pune, India; and Kuala Lumpur, Malaysia.
External link for Horizontal Digital
1660 MN-100
200
St Louis Park, MN 55416, US
Salesforce Data Cloud – powered by AI technology Einstein – is a game-changer for CRM data harmonization and AI integration. We are honored to be the first recipient of Salesforce’s Data Cloud and AI Partner of the Year 2024 award, recognizing our success in helping businesses harness the full potential of their data and our industry-leading expertise in pushing the boundaries of data and AI. Discover more about how we earned this title in our latest insights article: https://lnkd.in/dHnEdJsB #salesforcepartner #dataaipartner #hztldigital
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Horizontal India is a Great Place to Work! For the 4th consecutive time, our team has won this award in recognition of our company culture. Thank you to our amazing employees for creating an environment where team members feel valued, engaged and motivated! Read more about the award and Horizontal’s dedication to being a great place to work: https://hubs.ly/Q02G1DfV0 #hztl #companyculture #gptw
Through a strategic reimagining of its digital presence, Horizontal Digital elevated Formica’s most important asset: its users. 🤳 💬 “Horizontal has been instrumental is helping our customers find what they need, quickly and easily. By simplifying the site, we’ve seen 200% growth in sample orders which has translated to a major jump in sales." - Global Digital Platform Lead at Formica Read more about how we helped Formica build a customer-first site: https://lnkd.in/g4qTrFhj
“Sitecore is at this inflection point that we can really capitalize on,” says Kathie Johnson, Chief Marketing Officer at Sitecore. In a recent episode of the #CX4CA podcast, Kathie and Chris Staley, Chief Digital Officer at Horizontal Digital, discuss Sitecore’s transition from on-premise to a SaaS-based model, highlighting how companies can choose to invest in the technology that best aligns with their business goals. Gain exclusive insights into Sitecore’s latest marketing strategies and how they continue to empower businesses to deliver seamless connected experiences across all facets of operations. Watch the episode on YouTube: https://lnkd.in/dQ8K_RZ8 Listen on Apple Podcasts: https://lnkd.in/dsEjRmSS Listen on Spotify: https://lnkd.in/dchMY6ja #sitecorepartner #hztldigital
There are countless ways to use Salesforce Data Cloud. But how are leading marketing teams leveraging it to improve their customer experience and ROI? 🤔 Keep reading for three use cases that enable deeper customer connections: https://lnkd.in/gRjYCCDK #datacloud #salesforce #customerexperience
With so many Salesforce Managed Services providers to choose from, finding the right partner to keep your technology operating efficiently and strategically can feel overwhelming. Read how to get started: https://lnkd.in/gVsBp7-j
Celebrating new heights together! 🌟 Congratulations to our incredible June Raise The Bar award winners. Your hard work and dedication continue to inspire us all! 🏆 Jeel Maheshwari 🏆 Kimberly YL 🏆 Bhavesh H. 🏆 Nihar Bhatt
Mahindra Auto is turning car buying into a fully digital, hassle-free experience. 🚙 From speedy online bookings to personalized car configurations, Horizontal fine tuned their platform to offer a fluid, immersive experience that would drive sales. By improving site performance and integrating advanced features, we've helped Mahindra achieve a 50% faster time-to-market for new products. 💫 Read the behind-the-scenes of creating an efficient, scalable platform: https://lnkd.in/gZjAkJG4 #ecommerce #digitaltransformation #customerexperience Mahindra Group
"Don't Managed Services providers just fix problems?" Well, yes. But what if they did MORE than that? Enter Horizontal’s Salesforce Managed Services offering, focused on co-innovation and strategic road-mapping. Our team is here to help you... ✨ Deliver enhancements 🗂️ Reduce backlog 📱Get the most out of your Salesforce tech stack We provide support and then some—business alignment, user adoption, customization, you name it. Read more: https://lnkd.in/ghrdzRtb