While regular communication is essential, lengthy, and impersonal conversations might not be the most efficient approach for building initial interest with potential customers. https://bit.ly/4ecueub
HGS - Hinduja Global Solutions
IT Services and IT Consulting
Chicago, IL 231,364 followers
About us
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach with over 21,600 employees across 38 delivery centers in 6 countries.
- Website
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https://hgs.cx/
External link for HGS - Hinduja Global Solutions
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Chicago, IL
- Type
- Public Company
- Specialties
- Business Process Management, Technology, CX, Marketing, Automation, Cloud, Analytics, Work at Home, Work Cloud, Digital Experience, and Social Media
Locations
Employees at HGS - Hinduja Global Solutions
Updates
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From automation to groundbreaking innovation, AI is revolutionizing the IT landscape! Partha DeSarkar, Group CEO of HGS, commented on the transformative impact of AI with TechGig this #AIAppreciationDay. Discover the cutting-edge integration of #ArtificialIntelligence and its role in shaping a more efficient and innovative future. Visit: https://bit.ly/4cHAzwq #TeamHGS #TechGig
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Recognizing the need to adapt and thrive in a highly competitive landscape, an established financial services company embarked on a journey toward digital transformation with a modern CX strategy. https://bit.ly/4cuefWS
INFOGRAPHIC: Digitally Transforming a Bank Through Modern CX Principles
https://hgs.cx
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We brought together our teams from #HGSPhilippines, #HGSJamaica and #HGSIndia for the Global Workforce Management R&R H2 FY'24 to celebrate the achievements of our people. This prestigious awards ceremony honoured the remarkable contributions of #TeamHGS. Notable leaders graced the event, including Pushkar Misra - President & CEO, HGS APAC, Mahesh ST - Head of Global WFM, Andrea De Guzman - Vice President of HR, HGS Philippines, Ashish Chaturvedi - Sr. Vice President Ops - APAC, Florent Flora - Vice President - IT Philippines and Sajee Thomas - Vice President - India Operations. Our cutting-edge AI host gave us a glimpse into the future, while our talented team’s captivating performances made the night unforgettable. A huge thank you to everyone who made this event a resounding success! Andee De Guzman #TeamHGS #LifeAtHGS #HGSLeaderSpeak #Philippines #Jamaica #India
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Join HGS and TekLink for a discussion on data readiness for AI transformation between Dylan Smith, a recognized expert in tech innovation, and Cloud Analytics leader, Hemant Varshney, known for his expertise in leveraging enabling technologies for digital modernization. They'll explore data management, AI adoption, and acceleration strategies for growth - you can't miss it!
Data Readiness for AI Transformation
www.linkedin.com
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Learn about the significance of business process engineering in enhancing CX and unravel the pivotal role that process mapping plays in driving this journey toward excellence. https://bit.ly/3LgJCbt
Unleashing Excellence with Business Process Engineering
https://hgs.cx
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Business Process Improvement (BPI) goes beyond simply maintaining the status quo, especially in retail. Learn more: https://bit.ly/3xO6YSE
How Business Process Improvement (BPI) Maximizes Efficiency in Retail
https://hgs.cx
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HGS - Hinduja Global Solutions reposted this
The feeling of your first group is unforgettable, a trained group, a new challenge. Wave 7 SOE #training#trainer#wave HGS - Hinduja Global Solutions
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Don’t miss the biggest Virtual Job Fair of Jamaica on 16th July from 10:30 AM to 3:30 PM EST. Explore exciting opportunities to join HGS as Customer Service Representatives, Sales Representatives, or Technical Support Representatives. Must have: 3 CSEC / City & Guilds (Level 3) subjects including 'Math/Accounts' & English Language Proof of Qualifications, ID, TRN, NIS Birth Certificate & Resume. #HGSJamaica #JoinHGS #jobsinjamaica #jamaicanjobs #nowhiringjamaica #kingstonjamaica #CareerOpenings #JobOpportunity #DontMissOut
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HGS - Hinduja Global Solutions reposted this
Creating smiles with cards! Our team dedicated time and effort to create tactile cards for children with learning disabilities. These cards are designed to enhance their multisensory development and visual memory. The heartfelt messages and joy from our team are evident, showcasing the positive impact of this meaningful activity. #LifeAtHGS #UKPreston #WorkToGive #HGSUK Carrie Ramskill Grainne O'Kane Christine Swift Zoe Beattie