🚀 Thailand's largest duty-free retailer King Power has integrated 8x8’s #SMS API to enhance customer engagement and streamline operations, cutting operational costs by 30%. Discover how King Power delivers 24/7 customer engagement, successful marketing campaigns, and personalized interactions with SMS 👉 https://bit.ly/3LeLrpv #CX #CPaaS #API
8x8
IT Services and IT Consulting
Campbell, CA 121,457 followers
One platform. Every communications experience.
About us
8x8, Inc. (NASDAQ: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. Follow our Blog - https://www.8x8.com/blog
- Website
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https://www.8x8.com
External link for 8x8
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Campbell, CA
- Type
- Public Company
- Specialties
- VoIP business phone service, hosted VoIP, Small business phone systems, web conferencing, virtual contact center, virtual call center, enterprise global communications, business phone systems, unified communications, team collaboration, Enterprise Engagement Management, customer experience, employee experience, video conferencing, contact center, voip, CCaaS, and UCaaS
Locations
Employees at 8x8
Updates
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The 8x8 Technology Partner Ecosystem consists of a carefully curated network of partners that helps our joint customers solve specific #CX use cases with #AI integrations. Learn more here: https://bit.ly/4cDOt2z #CCaaS #UCaaS #contactcenter #customerexperience
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We hope to see you on the 8x8 CX Tour! 🌟 We're hitting the road soon and can't wait to dive into all things #contactcenter and #collaboration with you. From in-depth sessions to forging new connections, get ready to find #CX inspiration and lead CX transformation. Click here to find out more and meet us at our first stop in Atlanta: https://bit.ly/3zC9U5u 🚀 #AI #CCaaS #customerexperience
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Does your #contactcenter provide full visibility into the customer journey to help you create amazing, personalized experiences? 8x8 does! This complete all-in-one solution makes it easy to collaborate with agents and enhance #customerexperiences. Explore our info page here to learn more: https://bit.ly/3uJlveh #customerobsessedcommunications #CX #EX
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The right contact center solution can streamline #manufacturing operations by better connecting the workforce and, in turn, delivering a consistent #customerexperience. Here are six key factors for #manufacturers to consider when choosing the best #contactcenter solution: https://bit.ly/467NyFe Michelle Kelly #CCaaS #CX
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Is your business struggling to keep up with customer inquiries across multiple channels? Are customers dropping off before meaningful interaction occurs? It might be time to consider an #omnichannel messaging approach. 📖 Here's your guide to providing a seamless, personalized experience for every customer interaction: https://bit.ly/4cRZ1uF #CX #CPaaS #API
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We get it, you're busy. So, we'll bring the knowledge to YOU to work at your own pace. Get to know 8x8 Work, the app that brings all of your essential business communications together in one place. Get started anytime with our self-guided, stress-free demo to explore 8x8 Work: https://bit.ly/3VUCiar #UCaaS #UC #CX #EX
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8x8 Partners: Create, build, and elevate your #CX practice with 8x8's Breaking Boundaries series, designed just for you! This series focuses on business strategy, uncovering new opportunities, mastering product positioning, discovery, and maximizing #ROI. Join 8x8 Channel Sales Engineer Manager Tony Poer for part one on July 23 at 11 am PT: https://bit.ly/3XSgaQF #8x8Elevate #8x8Partners #CCaaS #contactcenter #AI
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The ideal #chatbot provides effortless service with natural, familiar dialogue. Learn about 8x8 Intelligent Customer Assistant, our powerful #conversationalAI solution that helps personalize every customer interaction: https://bit.ly/4b5MpzQ #CCaaS #UCaaS #CX #AI
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According to a report from Qatalog and Cornell University’s Ellis Idea Lab, the average employee spends 36 minutes each day switching between tools and apps. ⏱️ See how a platform approach to #contactcenter and #unifiedcommunications improves both #EX and #CX: https://bit.ly/3wHR23Y
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Stock
EGHT
NASDAQ
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$3.07
0.56 (22.311%)
- Open
- 2.65
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