Here's how you can navigate a boss's lack of technical understanding as a system administrator.

Mettez-vous à la place de votre patron et communiquez les problèmes techniques en termes de coût, efficacité et risque. Utilisez des analogies simples, comme comparer un pare-feu à un videur de club, pour rendre les concepts clairs et familiers. Soyez patient et clair dans vos explications.

As a system administrator, navigating a boss's lack of technical understanding can be challenging. Visual aids are powerful tools in this context. Use diagrams, flowcharts, or simple sketches to illustrate how IT infrastructure components interact. Visual representations make abstract concepts concrete and accessible, helping your boss grasp the significance of your work and the necessary decisions. From my perspective, consistently using visual aids not only bridges the technical gap but also builds trust and transparency. It shows your willingness to make your work understandable and respects your boss’s time and attention. This approach fosters better decision-making and collaboration between technical and non-technical team members.

En éduquant régulièrement votre patron, vous renforcez leur compréhension technique, ce qui améliore la collaboration et les prises de décision stratégiques dans l'entreprise.

Explain the impact of the options in terms relevant to the boss. - The cheap solution is lousy and will not prevent problems. - Company policy (or legal requirements) force us to reject that option. - This option helps our reputation and yours. - These steps will reduce downtime. - Better standards help us be more productive. It is not only that a boss does not know tech. I had a tech boss who had no reason to know my part of the department. So, he did not. On a project, he called me into his office. An enhancement was needed and wanted to know how it would affect my part. I replied " as they say on the trains, on or close to schedule". That was enough and not too much. It was on time.