Here's how you can foster diversity and inclusion within your team as a facility manager.

1 Lead by Example

To foster diversity and inclusion, start by setting the standard yourself. Demonstrate respect and appreciation for different perspectives and backgrounds. Encourage open communication and create safe spaces for dialogue where team members can express themselves without fear of judgment. As a facility manager, your actions and attitudes can significantly influence the team's dynamics, so make sure they reflect the values of diversity and inclusion you wish to instill.

2 Policy Updates

Review your current policies and procedures to ensure they support diversity and inclusion. This might involve updating hiring practices to attract a broader range of candidates or revising guidelines to be more accommodating to different cultural or religious practices. Clear anti-discrimination policies are essential, but also consider flexible working arrangements that can help team members with varying needs feel more included.

3 Training Sessions

Investing in regular diversity and inclusion training sessions can be transformative. These sessions should not only address biases and stereotypes but also equip your team with the skills to embrace and celebrate differences. Training can range from workshops on cultural competency to seminars on effective communication strategies, all aimed at creating a more harmonious and inclusive workplace.

4 Diverse Recruitment

To build a diverse team, actively seek out candidates from various backgrounds during the recruitment process. This means looking beyond traditional talent pools and considering a wide array of schools, community programs, and professional associations. Ensure your job postings are neutral and welcoming to all, and consider implementing blind recruitment practices to minimize unconscious biases.

5 Employee Resource Groups

Encourage the formation of employee resource groups (ERGs) within your team. These groups provide a forum for individuals with similar backgrounds or interests to support each other and share experiences. ERGs can also serve as advisory bodies, offering insights into how the facility management team can become more inclusive and better serve a diverse clientele.

6 Continuous Feedback

Create mechanisms for continuous feedback on diversity and inclusion initiatives. This could involve regular surveys, suggestion boxes, or open forums where team members can voice their opinions and offer suggestions. Use this feedback to make informed decisions and adjustments, showing your team that their input is valued and that you're committed to continuous improvement in fostering an inclusive environment.