Business Analyst

Hours: 37.5 per week, Monday - Friday

Location: Hybrid remote working, with 3 days a week in our VHQ, Crawley, West Sussex

Contract: 12-month fixed-term contract

Closing Date: Tuesday, 9 July 2024

In a nutshell

At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo.

As a Business Analyst within our Virgin family, you'll conduct effective business analysis services to clarify, define and evaluate business problems, opportunities and requirements for change to support the identification of solutions which deliver value to our business.

You'll use your excellent influencing, negotiation, and communication skills to elicit, analyse, and challenge business requirements to ensure that the solutions developed are viable within the operating environment. You'll focus on delivering the anticipated benefits using a clear methodology.

You'll also lead the analysis of the impacts on people, processes, and systems using industry-recognized services, including process modelling, data/report mapping, and impact analysis.

Day to day

• Build knowledge of assigned business areas and their associated functions. Processes, systems & technologies.
• Clarify and evaluate business problems and opportunities.
• Deliver your business analysis services with a clearly documented approach plan that is communicated to your team.
• Provide insight for process improvement through people/system efficiencies using industry standard process modelling techniques.
• Elicit Requirements for change from business stakeholders using a range of techniques.
• Stakeholder management to ensure the requirements are aligned to all their needs.
• Ensure requirements (covering functional, non-functional, data and reporting) are analysed, documented, organised, and prioritised in the appropriate format.
• Work closely with Solution Architects to ensure requirements and solution scope remain aligned and focused on delivery of business benefits throughout the project/programme lifecycle.
• Contributes to the identification and assessment of risks which may impact the delivery of change and the ongoing assessment of projected benefits throughout the project lifecycle
• Assess the impact of the proposed solution on the organisation (people, organisation, processes, metrics & systems etc) and support business readiness.

About you

Are you passionate about problem solving? Do you have a logical, analytical approach & good attention to detail? Then this could be the role for you!

In addition to the above, we're looking for our successful Business Analyst to demonstrate the following:

• Proven business analysis skills applied within a structured project environment
• Knowledge of business analysis services. Techniques and templates
• Excellent communicator with the ability to build strong and effective relationships
• Experience of working to time, cost, and quality objectives.
• Experience in delivering business analysis services within Prince 2 delivery methodology
• Ability to work proactively both independently and within a team
• Experience working with standard tools such as Azure dev ops, PowerPoint, Excel, Word and Visio

If this sounds like you, and you wish to be on this exciting journey with us, we would love to hear from you!

Be yourself

Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we've got your individual considerations covered.